Privacy Policy

Last Updated: May 9, 2024
Introduction
At the United Construction Services, LLC ("we," "our," "us"), we prioritize client
confidentiality and privacy. This Privacy Policy explains how we collect, use,
disclose, and protect your information concerning SMS (Short Message Service)
messaging through 10DLC to enable effective communication between our
attorneys, investigators, select administrative staff, social workers, and clients.

Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following
types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Appointment-Related Information:
Appointment location and Contract ID (if applicable)
Relevant details necessary for effective communication regarding your
appointments or administrative updates on projects
c. Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages

How We Use Your Information

We use the collected information strictly for case management and
communication purposes, specifically for:
a. Communication:
Providing appointment and administrative updates and essential information via
SMS
Responding to client inquiries and delivering necessary legal support
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
Responding to lawful requests and legal processes

Sharing Your Information

We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party
service providers that assist us in operating our SMS services. These parties are
required to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information if required by law or
in response to a legal request, such as a subpoena, court order, or government
demand.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

a. Opt-Out: You can opt out of receiving SMS messages from us by replying
“STOP” to any message or contacting us at
info@unitedconstructionservicesllc.com
b. Access and Correction: You can request access to or correction of your
personal information by contacting us at info@unitedconstructionservicesllc.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy
practices, please contact us at:

United Construction Services LLC
316 F Street, NE,
Suite 104
Washington, DC 20002
info@unitedconstructionservicesllc.com
202-683-4010

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